PsychicTone values your trust and is committed to the responsible management, use and protection of your information. This Privacy Policy describes the types of information PsychicTone collects from and about you when you visit our Web site, and our applications (collectively, the "Sites"), and explains how PsychicTone may use and disclose such information, as well as your ability to control certain uses of it. Please take the time to read and understand this policy.

If you have questions regarding our privacy policy or practices, please contact us at



Quick Guide to Contents:

  • Information We Collect.
  • How We Use the Information.
  • How We Share Your Information.
  • Your Rights and Choices.
  • Retention of Your Data
  • International Transfers
  • How We Secure Your Information
  • Testimonials
  • Third Party Content, Links, and Plug-ins
  • Send to a Friend
  • Children's Privacy
  • Revisions to this Privacy Policy

  • Information We Collect.
    There are several ways we may obtain information about you, including through information you provide to us directly; and information that we automatically collect. This includes data that identifies you personally whether directly (e.g., your name) or indirectly (e.g., information about your online use).

    PsychicTone collects personal information from you when you choose to share it with us. This may include when you create an online account with us, talk to a psychic, enter contests, participate in surveys, subscribe to a service (like our horoscopes), take quizzes, post to message boards, participate in a chat room, request information from us, or otherwise contact us. : your name, username, email address, telephone number, current and previous mailing addresses, credit or debit card or PayPal account information, payment address, other financial account number, social security number or tax identification number, driver's license number or other government issued identification number (or a copy of your driver's license or other government issued identification card), date of birth, time of birth, birth location, login, PIN, password, account preferences, time zone and information about your interests in and use of various services.

    As is true of most websites, we may use technologies such as cookies, web beacons, pixel tags, scripts, log files, or local shared objects (Flash cookies/HTML5), to automatically or passively collect certain information about visitors to our Sites and interactions with our emails and online advertisements, and to allow PsychicTone to keep track of analytics and certain statistical information which enables PsychicTone to improve its Sites and provide you with more relevant content and advertising on our Sites and other sites. For information about our use of cookies and other similar technologies through the Sites, you can read our Cookie Policy.
    Please note, we may automatically collect certain non-personal information from you, including, but not limited to, your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, unique device identifier of any of your computer(s) or device(s) that are used to access the Sites, and the domain name from which you accessed the Sites. We also may collect information about your use of the Sites, including the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing or using the Sites, the number of times you return to the Sites, other click-stream or site usage data, emails that you open, forward or click-through to our Sites, and other sites that you may visit.
    We partner with third party advertising networks to display advertising on our Sites and to manage our advertising on other sites. Some of our advertising partners, marketing affiliates, or analytics providers may use technology such as cookies, web beacons, pixel tags, log files, or local shared objects (Flash cookies/HTML5) when they advertise on our Sites, which may send these advertisers information including your non-personal information. We do not have access to, or control over, these third parties' use of cookies or other tracking technologies.

    We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Sites, as well as information collected from other online sources or from third party sources (including social networks that you use to connect with PsychicTone) to help us tailor our communications to you and to improve our Sites.

    Some of our Platforms may include the ability for you and other users to connect your profile on our Platform with Facebook or other social networking sites (each, a "SNS"), such as via the "Connect to Facebook" functionality, whether you initially connect from our Platform to the SNS or in the other direction from the SNS to our Platform. We may receive or access information about you through the SNS when you choose to connect your Platform profile to any SNS, or to post or otherwise share information on any SNS to which you have connected your Platform profile. Note that any information that you or others post to an SNS will be accessible by any users of such SNS, subject to its terms of service and privacy policy.

    We also collect any information you send to us or other users through any of our Platforms, including information about you in correspondence, mail, and chats conducted through a Platform, and responses to our customer satisfaction surveys or customer service communications. We also collect information from content you post in online reviews, comments, forums, or blogs on our Platforms.

    How We Use the Information.
    PsychicTone may use the information we collect from and about you for a variety of business purposes, as discussed below. We are committed to protecting and maintaining the privacy of your information. Therefore, we will process your data only in accordance with applicable data protection law and this Privacy Policy.
    We will have a lawful basis for processing your data if:
    Additionally, if you use the Sites to connect with third party services you authorize us to use information from and about you, on your behalf, to interact with these third party services based on your requests.

    How We Share Your Information.
    The Sites offer many ways to find, enjoy, and share content. Your activity in connection with the Sites may include filling out surveys, reviewing and rating products or services, inquiring about or using our services, participation in online communities, "liking" or "sharing" our content to your social media accounts or pages or otherwise interacting with the Sites. Any information you may disclose on our Sites, in blogs, on message boards, in chat rooms, or on other public areas on the Sites or other third-party websites, applications, or services that the Sites may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.

    We will share or disclose the information we collect from and about you with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to unaffiliated third parties. We will only share your information in the following ways:
    (a) if it is for the purpose(s) for which you provided the information;
    (b) with your consent;
    (c) as may be required by law or as we think necessary to protect PsychicTone, to protect others from injury, or on matters related to public safety, as permitted by law, or otherwise as required by law (e.g., in response to a court order or subpoena, in response to a law enforcement agency request, when we believe that someone is causing (or about to cause) injury to or interference with the rights or property of another, or when we believe that someone has violated our Terms and Conditions;
    (d) with other persons or companies with whom we contract to carry out business, professional or technical support functions for us (e.g., service providers - see below); and/or
    (e) with our affiliated companies, subsidiaries, or divisions.
    As we continue to develop our business, we might sell or buy subsidiaries, affiliates, assets, or other business units. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the Sites in a manner that is consistent with this Privacy Policy.
    PsychicTone may also share aggregate or anonymous non-personal information with third parties, including affiliated companies and non-affiliated companies, for their marketing or analytics uses.
    As noted above, some of our Platforms may enable you to connect with and/or post content to SNSs. And our Platforms also integrate technologies facilitated by various SNSs, such as Facebook pixels. You acknowledge and agree that you are solely responsible for your use of any SNS, and that it is your responsibility to review the terms of use and privacy policy of the third-party provider of such SNS. We are not responsible or liable for: (i) the availability or accuracy of any SNS; (ii) the content, products or services on or availability of any SNS; or (iii) your use of any SNS.
    We may share with the general public via our Platforms, or re-publish on a third-party website, any information that you post as a user of one of our Platforms, such as information in a listing, online review, comment, forum, or blog posting on any of our Platforms. This may include information that identifies you (by username or otherwise).

    Our operations and maintenance contractors sometimes have limited access to your information in the course of providing products or services to PsychicTone. These contractors include vendors and suppliers that provide us various products and services, including, but not limited to, credit card processing, e-mail distribution technology, live operator services, and/or content for the operation and maintenance of our Sites. Access to your information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for PsychicTone. We also contractually require that our operations and maintenance contractors (1) protect the privacy of your personal information consistent with this Privacy Policy, and (2) not use or disclose your personal information for any purpose other than providing us with products and services, except as required by law.

    Note that our psychics are independent contractors and not employed directly by PsychicTone. We contractually require that our psychics protect the privacy of your personal information consistent with this Privacy Policy and not use or disclose your personal information for any purpose other than providing you with the services you request through the Sites or by phone. You should also take care to protect your personal information and privacy. There is no reason that you should provide any of our psychics with personal contact information, specific financial information, including, but not limited to, account numbers or other confidential information related to your identity. It is a violation of our Terms and Conditions for you to be in direct contact with any of our psychics outside the service – if you do so, PsychicTone bears no liability for any resulting actions, and your ability to use our services may be revoked.

    Your Rights and Choices.
    If you elect to engage in any communication session on the Advisor Platform, it is up to you to decide what, if any, information to provide during such session. Depending on your request, it may not be possible for us or Advisors to fully provide all requested services to you. Nevertheless, if you do not wish to provide certain information, then you should not do so.
    We respect your privacy rights and provide you with reasonable access and rights to the personal data that you may have provided through your use of the Sites. If you wish to make changes to your account information, you can do so by accessing the My Account section of your member account or by sending an e-mail with your requests to We will make every effort to respond to your request within 30 days. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or fulfilling your requests.
    Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
    In certain circumstances, you also have the right to object to the processing of your personal information by us. You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of the Sites or certain of our services. In circumstances where you have provided your consent, you also have the right to withdraw your consent.
    If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact

    You can view or change your preferences to receive subscriptions (e.g., horoscopes, newsletters), promotional communications, and alerts at any time by accessing your member account, or by contacting us at You also may choose to stop receiving such communications delivered by e-mail by following the unsubscribe instructions included in the emails.

    Certain parts of our Sites require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Sites or take full advantage of all of our offerings. Please refer to your Web browser's or operating system's website or "Help" section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
    Various browsers, including Internet Explorer, Firefox and Safari, currently offer a “do not track” or “DNT” option that relies on a technology that sends a signal to websites a user visits about that user’s browser DNT preferences. While PsychicTone attempts to honor the DNT instructions received from a user’s browser, PsychicTonecannot guarantee that it will always respond to such signals because a common industry standard for DNT has not been adopted. PsychicTone will continue to monitor developments around DNT browser technology.
    If your browser is set to refuse cookies, it is likely that some of the functionality offered by PsychicTone will not be available or will not work as effectively for you.
    For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit and

    Retention of Your Data
    We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to address outstanding account balances, comply with our legal obligations, resolve disputes, and enforce our agreements.

    International Transfers
    PsychicTone is a global business and it, or its service providers, may process, transfer, and store information about our users on servers located in a number of countries outside the European Economic Area (EEA), including in the United States. Since we are committed to protecting your information, we take steps to ensure that there are appropriate safeguards in place when we transfer that data.

    How We Secure Your Information
    PsychicTone is committed to handling your customer information with high standards of information security. We maintain physical, electronic and procedural safeguards that comply with federal regulations and generally accepted standards to guard your nonpublic personal information, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

    We display personal testimonials of customers on our Sites in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at

    Third Party Content, Links, and Plug-ins
    Our Sites include links to other Web sites whose privacy practices may differ from those of PsychicTone. If you submit personal information to any of those sites, your information is governed by their privacy policies. We are not responsible for the practices of such sites, and encourage you to carefully read the privacy policy of any Web site you visit.
    The Sites may offer you the ability to interact with social plugins from social media sites, such as the Facebook Like and Share buttons, and other widgets and interactive mini-programs that run on our Sites. These features may collect your IP address, which page you are visiting on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites. In addition, we may receive certain information about you from a third party social network if you choose to link to us or use certain social media features, based on your registration and privacy settings on those third party services.

    Send to a Friend
    If you choose to use our referral function to tell a friend about our Sites, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Sites. PsychicTone stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at to request that we remove this information from our database.

    Children's Privacy
    Protecting children's privacy is important to us. Our Sites are not intended for use by anyone under the age of 18. PsychicTone does not knowingly collect or store personal information from anyone under the age of 18. Premium services may not be used by anyone under the age of 18. If you have concerns about our Sites or the services offered on our Sites, or if you believe that your child under 18 has gained access to our Sites, you may contact us at
    PsychicTone reserves the right to immediately terminate any member account and delete his or her information if it believes the member is under the age of 18.

    Revisions to this Privacy Policy
    PsychicTone reserves the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on the Sites. Your continued use of the Sites following the posting of changes to these terms means you accept these changes. If we change the Privacy Statement in a material way, we will provide appropriate notice to you.

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